Over recent weeks and months, Compliance teams, like many other office-based roles, have adapted to a new world of work. The ‘stay at home’ guidance has seen Compliance professionals and their colleagues having to adapt overnight to remote operations.

That’s the conclusion of a recent FCA review on practices surrounding equity release.

A new paper published by the Financial Conduct Authority’s ‘Insight’ arm suggests it might be.

Earlier this month, the Financial Conduct Authority showed its teeth, banning a group of firms that had been offering high risk contracts for difference (CFDs) to UK investors.

The Financial Conduct Authority has summarised its thoughts in relation to Covid-19, and set out its expectations for 2020, in a speech given at a virtual conference earlier this month.

On 3 June, the Financial Ombudsman Service published its annual summary of complaints data. The data, available on the Ombudsman’s website, outlines the nature and number of complaints the Ombudsman receives about financial services firms.

On 22 May, the Financial Conduct Authority took action to strengthen protections for customers using payments firms, launching a consultation on additional guidance for these firms.

A new paper published by the Financial Conduct Authority suggests measuring your culture might not be the silver bullet many firms hope for.

Since the start of the coronavirus pandemic, the Financial Conduct Authority has been issuing regular updates on changes to rules and requirements.

Recently, the Financial Conduct Authority sent a Dear CEO letter to banks reminding them about their obligations to treat corporate customers fairly.

This week, the Financial Conduct Authority issued a Dear CEO letter to financial firms. The letter reminds banks of their obligations when it comes to providing finance to businesses.

Here we look again at what has prompted the FCA action, what the Treating Customers Fairly rules comprise, and what ..

A couple of weeks ago, we shared a summary of the Financial Conduct Authority’s updates on Covid-19.

With the Authority issuing regular statements for firms and their customers, we thought now would be a good time to summarise the latest updates.

The FCA has put out a number of updates over recent ..

On 16 April, the Financial Conduct Authority published the complaints figures for regulated firms for the second half of 2019.

The data showed that complaints increased from 4.29m in the first half of 2019 to 6.02m in the second half of the year.

PPI still making up the bulk of complaints

The jump ..

The Financial Conduct Authority and Prudential Regulation Authority released a joint statement on 3 April on their expectations of dual-regulated firms during the Covid-19 pandemic.

In the statement, which can be read in full on the FCA website, the regulators state their intention to ‘provide flex..

On 7 April, the Financial Conduct Authority set out its plans for the coming year in its 2020/21 Business Plan.

In this blog, we examine what the plan tells us about the regulator’s priorities for the next twelve months.

Business planning in a Covid-19 world

Unsurprisingly, the pressures facing the ..